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Serviced Accommodation Management in London

Maximise your rental income without increasing your workload with our Serviced Accommodation management in London.

What is serviced accommodation management?

Serviced accommodation management is a comprehensive solution designed to make serviced accommodation ownership a hassle-free and lucrative experience.

For landlords, homeowners, and developers looking for serviced accommodation management in London, Truestays is the ideal partner to maximise the potential of your properties without the stress.

Our service goes beyond traditional serviced accommodation management by combining innovative technology, data-driven strategies, and an exceptional guest experience


How can we help with your serviced accommodation in London?

Our goal is to simplify and elevate your serviced accommodation experience. Our hands-free serviced accommodation management in London, ensures you receive a higher return on your investment without the stress of day-to-day operations.

Exceptional Guest Care

Reliable Housekeeping

Property Maintenance

Check-in & check outs

Frequent inspections

Dynamic (AI) Pricing System

Regular Listing Optimisation

+15 Booking Platforms

Smart Sensors & Security

Why choose Truestays to manage your serviced accommodation London?

We redefine your experience in serviced accommodation ownership and guest hospitality. From maximising profits to providing an excellent guest experience, Truestays is your trusted partner.

Over 50% Direct

Consistent Direct Bookings

When guests book directly through our website, you avoid paying third-party commissions (up to 25%), allowing you to maximise your profits from each stay.

+14 Nights Avg LoS

Long-stay Specialists

As London’s long-stay specialists, we excel in catering to guests seeking extended accommodation solutions. Forget 1 & 2 night stays, we target and secure guests looking for month-long stays.

4.8/5 Avg Review

Excellent Guest Experience

From the moment guests step into our serviced accommodations, our commitment to exceptional service shines through. We focus on creating a comfortable and welcoming environment, ensuring every detail is thoughtfully considered.

24/7 Security

Maximum Protection

In addition to our stringent guest vetting process, we also equip each property with smart devices and 24/7 security as a final barrier to protecting against unwanted activity. 

We cover all types of stays in & around London, to maximise your revenue.

While we accommodate all types of stay to ensuring maximum booking revenue, we specialise specifically on high-value, long-term business stays, relocation stays & insurance stays. By specialising in these types of bookings, we can maximise the returns from your Serviced Accommodation in London.

M Makan


We have received great results since Truestays took over the management and achieved the performance exactly as described. We are considering to bring more properties under Truestays in coming future.

Ms Donkor


One word for this company AMAZING. The team took over my property with minimal fuss. They have been professional, understanding and most of all a great help when i need them the most.

Serviced accommodation management in London you can rely on​

We understand that putting your Airbnb in London into the hands of a serviced accommodation management company is a big decision. With truestays, you can rest assured knowing that you’ve made the right decision.

   100% 5/5 on Trustpilot

Ready to get started?

Our application process is easy and efficient. Contact us today to find out how much you could make through our Service Accommodation management service


Reach out to us to chat about your property and its specific needs. We’ll give you initial advice and create a customised earnings projection just for you.


From interior design and professional marketing pics, to compliance and safety checks, we can make the whole process hands-off. We aim to have the property live in 7 days of receiving the keys.


Our experienced guest care team will take over, launching the property across 15+ booking platforms and driving demand from existing guest relations. It usually takes up to 1 week to receive the first booking.

Exceptional value

Our Serviced Accommodation management fees offers you exceptional value for money, especially when you take into account the OTA fees you will be saving by our consistent performance at attracting direct bookings (saving landlords £1000’s each year). Our pricing is structured so that the more properties you have with us, the less you pay.


of booking income (incl. VAT)

Your questions, answered.

What is Serviced Accommodation management in London?

An Serviced Accommodation management service helps you manage your short-term rental property in London on Serviced Accommodation and other platforms. This can include listing creation and optimisation, guest communication, booking management, cleaning coordination, and more.

What are the benefits of using an Serviced Accommodation management service in London?

By using an Serviced Accommodation management company in London, you will save time and effort, maximise rental income, improve guest experience, receive professional cleaning and maintenance coordination, and gain peace of mind.

Who manages Serviced Accommodation in London?

There are lots of Serviced Accommodation Management companies in London. If you’re looking for a management company for your Serviced Accommodation, finding one with a track record of high performance. Each management company has positives and negatives. Truestays provides Serviced Accommodation landlords & owners with a hands-off, high performance approach, specialising in profitable medium-long-term stays.

What services are included in Truestays London's Serviced Accommodation management package?

We can be flexible with the service provided in London, however as standard we provide an all-inclusive Serviced Accommodation management service. This includes listing optimisation, guest communication and screening, booking management, pricing strategy, 24/7 guest support, and professional cleaning coordination. See the details on this page for more information.

How much does Serviced Accommodation management in London cost?

Serviced Accommodation management companies in London generally charge between 15% to 25% of booking revenue. Our fees range from 17% to 20%, depending on the number of listings. There are Serviced Accommodation management companies that offer lower than 15%, however these will usually offer fewer services and you will need to be more involved in the management process.

How hard is it to self-manage an Serviced Accommodation in London?

The excitement of becoming an Serviced Accommodation host can quickly fade when faced with the reality of managing it yourself. From guest communication and cleaning schedules to after-hours emergencies and maintenance needs, Serviced Accommodation management can be a demanding, 24/7 job. Are you prepared to answer guest texts at 3 am or find a plumber in the middle of the night?

Our Serviced Accommodation Management service in London eliminates this stress. We handle everything from guest communication and cleaning coordination to maintenance and emergency response. You simply enjoy the benefits of rental income without the constant work. Focus on what you do best, like investing in great properties, and let us take care of the rest. Contact us today for a free consultation and discover how we can streamline your Serviced Accommodation operation and maximise your profits.

Can I still use the accommodation myself?

Yes, of course! It is your place to do as you wish. Simply let us know your dates and we will block the calendar for you. We do however recommend getting your dates blocked early, as once we have a booking, we won’t be able to cancel it.

Obviously the more you stay there yourself, the lower your profits will be. Therefore we recommend using your property for personal stays during the off-season.

My property is not listed on Airbnb yet, can I still use truestays?

Yes, you can!

As part of our onboarding service we will completely launch your property on all platforms for you. From staging and professional marketing pictures, through to pricing strategy and listing descriptions.

If you already have a listing, that’s also fine. You can simply transfer this over to us to take over – it only takes a couple of minutes and our team can talk you through it.

Is there anything truestays does not handle?

In terms of running the serviced accommodation, we’ll look after everything. The only aspects you will need to handle will be the utility bills (gas, electric, water, wifi). We’ll handle the rest.

What does truestays do?

In a brief summary, we enable UK property owners to benefit from the increased income that the short-term rental industry can provide, without all of the usual workload and stress. We manage the whole operation of marketing, running and maintaining your Airbnb for you.

Can I cancel the management?

We would be sad to see you go, but yes you are welcome to cancel your agreement with us. We ask that you provide as much notice as possible. We can then hand your listings over to you. Please note you will need to honour any existing bookings or be willing to cover the cancellation charges that you may incur from the OTAs

What booking sites do we list on?

We list all of our short-term rentals on all of the major booking sites. These are known as Online Travel Agents (or OTAs) in the industry and include but are not limited to AirbnbBooking.comTripadvisor & Vrbo.

In addition to these, we also partner with corporate booking partners, such as Silverdoor and Situ to offer our properties to longer-term corporate and relocation guests as well.

Furthermore, all of the short term rental properties that we manage are available on our direct booking engine, which consistently generates over 50% of our bookings, saving you £1000’s in OTA commission and fees.

Who is the best Serviced Accommodation management company in the London?

Truestays… obviously 😉

Ok, now we might be a little biased, but we honestly feel that we are building something special here at truestays, thanks to our commitment to the theory of marginal gains and our commitment to never stand still. There is a great energy around truestays and we know this is just the start.

But how does that make us the best airbnb / short-let management company in the UK?

A large part of this is down to our core values and our drive to embrace change. For example, here at truestays, we thrive under a challenge. When an airbnb / short-let listing isn’t performing as well as expected, we deep dive into the reasons why. We will make changes to the listing, marketing, positioning or the actual property itself until that property is thriving once more. We then carefully review the impact of each change and roll the changes out to the rest of the serviced accommodation management portfolio – helping all of our property partners to benefit.

By continually embracing change we are able to continually improve the service that we are able to offer both our property partners and our guest. You only need to look at our listings on Airbnb vs the competitors to see what we’re talking about.

How much can I earn from Serviced Accommodation?

This very much depends on the style and size of your property and the exact location.

Generally our property partners earn are able to earn x3 to x5 more revenue through Airbnb / short-lets compared with standard tenancies. However it is important to bear in mind that Airbnb hosts incur much higher costs than standard AST landlords.

If you are curious how much your property or portfolio could earn on Airbnb / as a short-let, we would be more than happy to give you a free valuation.